System Requierements for SaaS Version 2023.1

Topic of Contents 1.

Topic of Contents 1. CURSOR System Architecture .......................................................................... 2 2. Clients for SaaS ............................................................................................... 3 2.1 Web Client ......................................................................................................................................3 2.2 Administrative Client ......................................................................................................................4 2.3 CURSOR App ...................................................................................................................................4 3. Groupware Connection ................................................................................... 4 4. Office Suite ..................................................................................................... 4 5. System component approval ........................................................................... 4 5.1 CURSOR - Application Server .........................................................................................................5 5.2 CURSOR - Rich Client ......................................................................................................................6 5.3 CURSOR - Web Client .....................................................................................................................6 5.4 CURSOR - App .................................................................................................................................7 System Requirements for SaaS | Author: Gebriyel Varli |Date: 14.10.2022 | 1

1. CURSOR System Architecture The CURSOR system architecture includes four layers: Presentation, Application, Data and Services. In the presentation layer, the following clients are available to users in SaaS operation: Web client, iOS and Android app. External web applications or individual websites can be embedded in the user interface of these clients using the Infoboard technology. Application and Data layers are located in the CURSOR Application Cloud operated by CURSOR. In the CURSOR Service Cloud, which is based on microservices, additional services are available that individually expand the application benefits. The application layer can access these services if required (on-demand). In SaaS operation, the web client is not authenticated via Kerberos protocol but via SAML technology with appropriate identity provider. External systems can also communicate with the CRM application instead of the front-end clients (web client and apps). This is usually done via SOAP or - as with the apps - via REST-based web services. These can be addressed synchronously or asynchronously directly from professionally modeled BPM processes, which is also the recommended EAI approach for coupling the CURSOR systems with other applications. System Requirements for SaaS | Author: Gebriyel Varli |Date: 14.10.2022 | 2