Hier finden Sie Anwenderberichte und Informationsmaterial rund um die CRM-Lösungen der CURSOR Software AG.
CURSOR ist seit mehr als 30 Jahren auf Software und Beratung für das Kunden- und Geschäftsprozessmanagement – CRM und BPM – spezialisiert. Mit Softwareentwicklung, Beratung, Softwareeinführung, Schulung und Support erhalten Sie ein umfassendes Leistungsspektrum aus einer Hand. Herausragendes Merkmal ist die Flexibilität der Anwendungen. Ob on-premise oder aus der CURSOR Cloud: Branchenspezifische und individuelle Anforderungen werden exakt abgebildet, Anpassungen können jederzeit umgesetzt werden.
Unternehmen der Energiewirtschaft (Produkte: EVI für Energieversorger, Stadtwerke und Energiedienstleister und TINA für Netzbetreiber), Banken und Finanzdienstleister sowie Dienstleistungs- und Industrieunternehmen (Produkt: CURSOR-CRM) profitieren so von exakt an ihren Anforderungen ausgerichteten Geschäftsprozessen.
2.3 CURSOR App ■ iOS >=14 ■ Android from v. 8: The Android system WebView must be installed to allow the mapping of the INFOBOARDS in the CURSOR app. ■ Here too, the following applies for mobile network connections: Download >= 768 KBit/s, Upload >= 128 KBit/s. ■ During the system login it is checked whether a valid certificate is stored in the JBoss Application server which has been issued by a trustworthy certification authority. The (self-signed) certificate pre-installed on delivery is not sufficient and must be replaced by a customer-specific, valid certificate. ■ ■ Note: This applies to all systems used (development system, QA/acceptance system and production system). As of version 13, iOS restricts the maximum validity of certificates issued after 07/01/2019 to 825 days (source: https://support.apple.com/en-us/HT210176). 3. Groupware Connection As a prerequisite for the mail functionality in SaaS operation, an application server must access the mail server via the Exchange Web Service API (EWS) or alternatively via SMTP/IMAP. For security reasons, the firewall should be used to ensure that only the application server accesses the mail server from the outside. This can be done via site-to-site VPN or access restricted to IP address ranges. MS Exchange is required as groupware server for the use of appointment and task synchronization. The access is via EWS interface in connection with OAuth2 authentication, i. H. the possibility must be enabled that EWS can be used with OAuth2 authentication. 4. Office Suite Use MS Office 2013, 2016 or 2019 for your Office area implementation. The Integration with Office 365 is tested and approved in case of local installation. However, no connection exists for the web/online versions of MS Word and MS Excel. 5. System component approval The following section discusses the viability of the individual CURSOR-CRM components in their respective systems and in the context of other software solutions. System Requirements for SaaS | Author: Gebriyel Varli |Date: 12.05.2022 | 4