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Hier finden Sie Anwenderberichte und Informationsmaterial rund um die CRM-Lösungen der CURSOR Software AG.

CURSOR ist seit mehr als 30 Jahren auf Software und Beratung für das Kunden- und Geschäftsprozessmanagement – CRM und BPM – spezialisiert. Mit Softwareentwicklung, Beratung, Softwareeinführung, Schulung und Support erhalten Sie ein umfassendes Leistungsspektrum aus einer Hand. Herausragendes Merkmal ist die Flexibilität der Anwendungen. Ob on-premise oder aus der CURSOR Cloud: Branchenspezifische und individuelle Anforderungen werden exakt abgebildet, Anpassungen können jederzeit umgesetzt werden.

Unternehmen der Energiewirtschaft (Produkte: EVI für Energieversorger, Stadtwerke und Energiedienstleister und TINA für Netzbetreiber), Banken und Finanzdienstleister sowie Dienstleistungs- und Industrieunternehmen (Produkt: CURSOR-CRM) profitieren so von exakt an ihren Anforderungen ausgerichteten Geschäftsprozessen.

vor 4 Jahren

EVI and TINA: CRM 4.0 for the Energy Sector

  • Text
  • Grid
  • Energy
  • Crm
  • Consulting
  • Flexibility
  • Solutions
  • Platform
  • Automation
  • Integration
  • Software
  • Cursor
  • Processes
More than 100 energy suppliers trust in the experience and industry knowledge of CURSOR Software AG for their CRM software and related consulting needs. EVI is the leading CRM solution for sales, marketing and service in the energy industry (market role 'supplier'). TINA is the platform for grid-specific business processes of distribution, transmission grid and transmission system operators.

Benefit from

Benefit from the CURSOR Community The CURSOR network represents the fourth platform dimension. Various network components guarantee market-consistent solutions. Network Business Processes The CURSOR Community consists of dedicated customers, who support and engage in market-oriented development as our partners. Many of our customers and partnerstake advantage of the innovative work environment to build new functions and modules. The 3C architecture makes these functions and modules available to all community members. Automation CRM 4.0 Integration The CURSOR Academy offers various options for further professional development, networking and cross-sector exchange. Our experts share their knowledge with future users and administrators. That is how we give our customers the tools they need to utilize our solutions quickly and to customize them as needed. Numerous training courses and seminars on other topics in energy management round off our academy portfolio. CURSOR Innovation Days – At this event, our customers get the opportunity to communicate with us directly about trending topics and can witness the implementation of our solutions first hand. Current topics like Artificial Intelligence, chatbots, etc. are discussed jointly in qualified workshops and their possible use is analyzed. That is how our customers can influence the future viability of CURSOR products directly. We work with our partners on the timely implementation of processes or modules identified here. 18

The CURSOR CRM Congress is the highlight for the community. More than 200 guests from IT, sales, marketing and customer service attend regularly to exchange their experiences and latest trends, learn about the many attractive new solution add-ons from CURSOR and its partners, and are given a platform for personal networking. E-world is Europe's largest energy industry fair and is held once a year in Essen. You are cordially invited to our CURSOR Lounge in Hall 3, where you can meet and network with other experts from the energy sector. Experience the latest EVI and TINA versions live and find out about latest CRM trends in the energy sector. These network components give our customers the assurance that • nthey can effect content change with their supplier • nthey will always have the latest solutions on the market • nproduct optimization will always be worked on in a joint effort • nthey can further develop their own specialist knowledge 19

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Grid Energy Crm Consulting Flexibility Solutions Platform Automation Integration Software Cursor Processes