EVI Product Information

Quick offers –

Quick offers – transparent contracts EVI offers a central working platform for the entire offer and contract management. Thanks to automation and workflow support, you can quickly create perfectly calculated, error-free offers. In practice, this offers a distinct advantage in terms of quality and security. PERFECT COMMUNICATION RESULTS IN QUALITY AND COMPETITIVE ADVANTAGES: • nEnquiries are answered immediately. • nOffers are quickly generated and purposefully followed up – order probability and incoming orders increase. • nComplaints are processed instantly and resolved quickly. • nEmails, internet, fax, letter, telephone – the integration of all communication channels enables round-the-clock information and communication. • nImportant information is transparently available to your staff. PRACTICAL EXAMPLE: CALCULATION SOFTWARE EVI user Städtische Werke Aktiengesellschaft Kassel (SWK) profits from the integration of its calculation software in the offer and contract management. Leads data from EVI is transferred via an interface. The calculation tool determines offer prices on the basis of load curves, price forward curves, grid charges, customer-related costs and target margins. All cost estimate values are automatically transferred back, and, with EVI, the completed contractual offer is created in just a few steps. Gabriele Kreiß, Key Account Manager in the sales team of SWK: »The integrated contract calculation enormously accelerates our business processes.« PRACTICAL EXAMPLE CONTRACTING Contracting specialist LuxEnergie S.A. accelerates its workflows in the support of large- and small-scale plants with automated, preconfigured workflows. They are used in customer and lead management, in document management as well as in the creation and management of offers (including calculations) and contracts. Furthermore, EVI is used to control and monitor all processes concerning the planning and construction of a plant, the modelling of the construction file, service contracts, operation and maintenance. All information can be accessed via mobile devices. Klaus Grün, Project Leader CRM, LuxEnergie S.A.: »Ideally, important tasks should be completed immediately. With the mobile CRM solutions, this is possible from anywhere; and the information needed to make a well-founded decision is always at hand.« The offer requested by the customer is created with just a few clicks. 8

»The CRM solution EVI ensures quick offers and transparent contract situations in our marked-oriented contracting.« Paul Weis Managing Director LuxEnergie S.A. Luxembourg 9 9