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Hier finden Sie Anwenderberichte und Informationsmaterial rund um die CRM-Lösungen der CURSOR Software AG.

CURSOR ist seit mehr als 35 Jahren auf Software und Beratung für das Kunden- und Geschäftsprozessmanagement – CRM und BPM – spezialisiert. Mit Softwareentwicklung, Beratung, Softwareeinführung, Schulung und Support erhalten Sie ein umfassendes Leistungsspektrum aus einer Hand. Herausragendes Merkmal ist die Flexibilität der Anwendungen. Ob on-premise oder aus der CURSOR Cloud: Branchenspezifische und individuelle Anforderungen werden exakt abgebildet, Anpassungen können jederzeit umgesetzt werden.

Unternehmen der Energiewirtschaft (Produkte: EVI für Energieversorger, Stadtwerke und Energiedienstleister und TINA für Netzbetreiber), Banken und Finanzdienstleister sowie Dienstleistungs- und Industrieunternehmen (Produkt: CURSOR-CRM) profitieren so von exakt an ihren Anforderungen ausgerichteten Geschäftsprozessen.

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vor 7 Jahren

EVI Product Information

  • Text
  • Crm
  • Software
  • Utilities
  • Energy
  • Evi
  • Bpm
  • Integration
  • Communication
  • Segmentation
  • Cursor
The CRM software EVI helps you to optimize your business processes by increasing their speed, quality and economic efficiency. More than 60 utility companies rely on the CURSOR experts when it comes to CRM software and consulting services. This makes EVI the leading industry solution for sales, customer and information management as well as process management in the energy sector.

One EVI

One EVI for all business areas Thanks to its flexibility, EVI is capable to cover varied specifications. innogy SE stands out as an impressive example. 250 sales employees use EVI as hub for all business customer data. For this purpose, EVI seamlessly connects the complete system landscape of the company. LEAN AND EFFECTIVE PROCESSES With EVI, innogy received a highly performant package solution. The cockpit can be handled intuitively and supports all workflows as needed – beginning with first customer contact up to billing. innogy SE counts on a combination of standard products for different tasks that are integrated seamlessly in EVI. Torsten Tix, project manager at RWE IT GmbH: »The market-tested standard components ensure state-of-the-art performance and reduce individualizations. Thanks to EVI, we are able to realize lean and effective processes despite complex requirements.« FOR ALL ENERGY SUPPLIERS Thanks to its positive experiences, the group offered the EVI-based sales platform to its associated companies. »Our solution is used successfully by smaller and medium-sized energy suppliers, too. This simplifies the cooperation, reduces costs and increases the efficiency«, Timo Dietrich, head of IT Retail Germany at innogy, states. The high scalability of the solution has made it an increasingly popular choice by various utility companies. TRANSPARENT COMMUNICATION EVI is the basis for quick reactions to market demands. The system landscape, with EVI at its centre, enables innogy to establish a transparent communication with the customer. Nowadays, when energy suppliers approach customers, they not only want to offer electricity but also the suitable lighting technology, for example. Thanks to the full integration of all communication and activities in EVI, CURSOR customers are able to thrill their customers with matching offers from the sectors commodity and noncommodity. EVI connects different companies, various systems and diverse products. In this way, EVI is the best connection to customers. innogy headquarters in Essen. 16

»The high flexibility and the provided industry know-how make EVI an ideal CRM.« Andreas Brehmenkamp Process and System Management Director Essen 17

EVI

TINA

Aktuelles

Crm Software Utilities Energy Evi Bpm Integration Communication Segmentation Cursor